2011商务英语中级口语精讲班讲义第一讲59
|
1. Customer Relations: the importance of making customers feel valued 2. Customer Relations: how to improve customer service 3. Customer Relations: the importance of improving customer service 4. Customer Relations: how to deal with complaints from clients 5. Customer Relations: how to maintain competitive customer service 6. Customer Relations: the importance of customer services in maintaining a company’s competitiveness 7. Customer Relations: the importance of addressing customers’ complaints appropriately 8. Customer Relations: how to set up an effective customer services system 9. Customer Relations: the importance of introducing an effective customer services system 10. Customer Relations: how to maintain personal contact with clients 11. Communications: the importance in business of maintaining personal contact with clients 12. Public Relations: the importance to a company of sponsoring well-known personalities from the arts and popular culture 13. Public Relations: how to supervise staff who deal with the public effectively 14. Public Relations: the importance of adequate supervision and training of staff who deal with the public 相关资料 |
