高级商务英语口语辅导：口语会刊（100）
|
法律事务——商务谈判（1） 1.Customer satisfaction 客户满意度 A: How do you guarantee the customer satisfaction？Sometimes they have unreasonable requests. B: The way is always to say "yes" to a customer, but the "yes" is conditional. A：你们怎样保证客户满意呢？有时他们会提一些不合理的要求。 B：关键是对客户永远说“是”，但这个“是”是有条件的。 2.Gain/loss of market share 得到/失去市场份额 A: Why did we lose so much of the market share? B: The government put a control on the loans. People are not buying cars like a year ago. A：我们为什么会失去这么多的市场份额？ B：政府对贷款实施了控制，人们不像一年前那样愿意买车了。 3.Import/export 进口/出口 A: How could we import parts from China to reduce our costs? B: Everyone is doing it. Why shouldn’t we? There has to be a way for us. A：我们怎么能从中国进口零件来降低成本呢？ B：大家都这样做，我们为什么不应该这么做呢？一定有办法。 4.Paid tooling 付费工装 A: Are we going to pay for the tooling? B: Yes. For this program, we will provide paid tooling. A：你会付工装费吗？ B：是的，对这个项目我们会提供付费工装。 5.Play games 敷衍搪塞 A: He was playing games with me. B: We need to figure out how to nail him. A：他是在敷衍我。 B：我们得想办法控制住他。 相关资料 |
