商务英语考试口语讲解30
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Staff turnover • 1 better fringe-benefits, cash, promotion • 2 training opportunities • 3 recognition • 1 flexible work schedule • 2 offer them job security • 3 more staff involvement programs 2. Market Research • 1 target group interested? • 2 price acceptability • 3 whether there is already an established market leader • 1 a gap in supply? Or saturated market? • 2 timing • Future trend, whether the product will become obsolete, like VCR 3. Product Recall • 1 if customer records remain, recall in writing • 2 appeal to the mass media • 3 post recall notice in stores • 1 sincere apology • 2 offer a solution or adequate monetary compensation • 3 follow-up investigation and preventive measures 相关资料 |
