商务英语考试口语讲解24

Human Resources: how to ensure that staff at all levels receive appropriate feedback on individual performance

• --written letters and emails informing staff of the feedback. While these are effective, there is something impersonal about them,

• a face-to-face talk between the employee and supervisor would be a much better way, as it allows open and direct communication to take place.

• --the timing of feedback. Some firms give staff feedback too infrequently to be of any use. Ideally, feedback should be given at regular intervals, say, every other week or every month. If staff receive timely feedback on their performance, any mistakes can be quickly corrected and good practices can be introduced regularly. Such adjustments are good for the long-term growth of the company. And employees are most likely to make the most of their talents and achieve their personal best in such a positive environment.

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