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TEXT E
First read the following question.
81. This is a letter of___.
A. inquiry
B. complaint
C. explanation
D. introduction
Now, go through TEXT E quickly and answer question 81.
Flat 24
Park Mansions
Newbury Road
The Manager
Reliable Motors Ltd.
876 Meadow Street 14th May 2002
Dear Sir,
I am writing to you concerning the Bernster Special 150 SE that I bought from you two weeks ago. The car has now developed the following faults:
1.The steering wheel is loose.
2.The hand brake does not work.
3.Oil is leaking from the engine.
4.The driver’s door-does not close properly.
Will you please telephone me and we can arrange for you to collect the car. Unless you can put the car in perfect working order, 1 am afraid I shall report your company to the Consumers’ Association. Yours faithfully,
Tony Lockwood
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